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History
Jude and her team have more than fifteen years’ international experience in the charity tele-fundraising sector across a variety of campaigns. Jude was a telefundraiser at Ethicall and then became Senior Coach. It was time for her to return to New Zealand where she managed a Call Center. She then decided to move out on her own and develop her own team. She has maintained close, honest and transparent relationships with key clients.
Our Telefundraisers
Telefundraising can be a menial task, especially when pitching the same content over a length of time. Jude has developed a culture of flexibility and a team that takes pride in their work, with a professional and respectful approach that goes beyond achieving targets. Jude also leads from the front by personally calling with her team. This has resulted in consistent call quality and results.
Our Commitment & Values
Jude and her team have a passion for securing new & existing donors. It’s about engaging with people and helping them more actively support the causes they feel strongly about. The J Lyon approach is personal and informal – and tailored to meet your needs, environment, and on-going support. J Lyon’s clients are also happy to discuss their experiences further with you, please review our testimonials.
Volunteer Days
Where would we be without our telefundraisers? We are really keen for our clients to meet our telefundraisers and see first-hand the good work that they can do. So several times a year our telefundraisers volunteer and help the charities we work, plus a charity of their choice.
Quality
Unlike large contact centres, we seek to better understand our client’s specific needs, budget and environment, so we can tailor our services. That means contracts tailored exclusively for your organisation. We focus on being the best, not the biggest. In addition, she worked as Program Manager/Training and Performance Coach for the New Zealand arm of an Australian based telefundraising company with a variety of Australian and New Zealand clients – see our clients & testimonials sections for more information.
Ethics
Ethical fundraising is very important to us – as a member of the Fundraising Institute of New Zealand (FINZ), Telefund NZ/J-Lyon Consulting is bound by the FINZ code of ethics. Home See the FINZ code of ethics web-page for full details.
- Jude gained invaluable experience working for Ethicall – the 2 x winner of the Business Charity Awards & 5 x winner of the Institute of Fundraising UK Awards.
- In addition, she worked as Program Manager/Training and Performance Coach for the New Zealand arm of an Australian based tele-fundraising company with a variety of Australian and New Zealand clients – see our clients & testimonials sections for more info’.
- Guest Speaker at 2015 Fundraising Institute of New Zealand Conference.
Remote Agent Services
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when a ...
Lorem Ipsum
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an ...